Ragnar IX — Privacy Policy

Effective Date: October 16, 2025
Last Updated: October 16, 2025

1. Introduction

Ragnar IX (“we,” “our,” “us”) operates an Instagram automation and response system that reads and replies to comments and direct messages to help brands manage engagement efficiently. This Privacy Policy explains how we collect, use, and protect information when you use our service.

2. Information We Collect

We may collect:

  • Instagram profile information (e.g., username, profile ID) when you connect your account.

  • User-provided content such as messages, comments, or responses through Instagram.

  • Technical data such as API request logs, timestamps, and usage data to ensure service functionality and compliance with Meta’s policies.

We do not collect or store passwords or sensitive authentication data.

3. How We Use Information

We use the information we collect to:

  • Provide and maintain the automated response service.

  • Improve engagement and service performance.

  • Comply with Meta Developer and API usage requirements.

  • Respond to support requests or detect misuse.

4. Data Sharing and Disclosure

We do not sell or share personal data.
We may share limited data only:

  • As required by law or to comply with Meta’s platform terms.

  • With trusted service providers (e.g., hosting or analytics platforms) who help us operate our service securely.

5. Data Retention

Data processed by Ragnar IX is stored only as long as necessary for service functionality. User data retrieved from Instagram may be deleted upon request or when your integration is removed.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

  • Request deletion of your data.

  • Disconnect your Instagram account to revoke our access.

  • Contact us for privacy inquiries at privacy@ragnarix.com.

8. Third-Party Services

Ragnar IX uses Meta’s APIs (Instagram Graph API, Messenger API) under Meta’s Data Policy. You should also review Meta’s Privacy Policy.

9. Updates to This Policy

We may update this policy periodically. Any changes will be posted at this URL with an updated “Effective Date.”